How do subscriptions work?Updated 2 years ago
A subscription is an automatic, recurring delivery that can be chosen for any of our products. Subscriptions attract a 10% discount and can be cancelled at any time without penalty. We've partnered with Recharge for our subscription service.
To set up a subscription, select the product or products you’d like and choose the ‘subscribe and save 10%’ option. You’ll be prompted to choose how often you’d like to receive your delivery - intervals range from every week up to every 3 months. Your first order is processed and despatched immediately, with subsequent deliveries processed according to the interval you’ve chosen.
Once you've set up your subscription, you're all sorted! However if you change your mind, are already stocked up, are going to be away, or want to change your products or timing, you can manage your subscription yourself at any time by logging in to the customer portal. You’ll also get a reminder email a few days before every order processes.