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SHIPPING AND RETURNS

Can I pick up my order in person?

We apologise but due to Occupational Health and Safety laws, we can't have pickups from our warehouse. We also don't want you to see how much fun we have at work - it wouldn't be fair. We appreciate your understanding. At this point we only sell via

Shipping options and delivery times

We currently ship to Australia and New Zealand. We do not currently ship anywhere else but if you're elsewhere overseas please join our mailing list (just below) and we'll keep you 'posted'!. Once you've placed your order, we do our very best to desp

Delivery issues

If you've ordered a few products, sometimes due to weight we might send these across several separate boxes. In this case, you should be able to them listed separately in your Aus Post tracking link (look for a dropdown under the tracking showing, fo

Returns

We want you to be happy with your order!  If you have an issue with your order, please contact us here, we’re here to help!  However, QOTA is a food product and as such there are a few important things you have to keep in mind when purchasing or requ